1. Conditions

Conditions applies, Rs.299 is the base fare for TATA Ace for first 3kms and beyond that per Km charges are applicable. Rs.499 is the base fare for TATA 407 for first 4kms and beyond that per km charges are applicable depending upon the city.

2. Acceptance

The terms and conditions stated below (collectively, the "agreement") constitute a legal agreement between you and LOTrucks.com, a Lot Logistics Pvt Ltd company (the "Company," "We," "Our," or "Us"). In order to use the Service and the associated Software you must agree to the terms and conditions that are provided below. By using or receiving any services supplied to you by the company (collectively, the "service"), and downloading, installing or using any associated software supplied by the company (collectively, the "software"), you expressly acknowledge and agree to be bound by the terms and conditions of this agreement, and any future amendments and additions to this agreement as published from time to time at www.lotrucks.com or through the service. We do not provide logistics or courier services, and we are not a logistics carrier. It is up to the third party courier or logistics provider, courier or vehicle operator to offer courier services which are scheduled through use of the software or service. We offer information and a method to connect third party courier services and individuals in need of such services, but we do not provide courier services or act in any way as a courier. We have no responsibility or liability for any courier other than the responsibilities and liabilities detailed in this agreement.

3. Ownership of Intellectual Property

The company retains all right, title, and interest in and to the service and software, including without limitation all software used to provide the Service and all intellectual property, including, without limitation, all ideas, logos, trademarks, or other information provided by you or any other party relating to the Service or Software. This agreement does not grant you any intellectual property rights in or to the Service, Software or any of the components of the service and software.

4. Indemnification

You agree to fully indemnify us, Our employees, directors, officers, and affiliates, from any claims or damages resulting from your breach of this agreement, your violation of any rights of any third party service providers you were introduced to by us, or your use or misuse of the Software or Service, including, without limitation, attorneys' fees and costs incurred by us.

5. Payment Terms

Any fees which the company may charge you for the software or service, are due immediately. We have the sole right to determine and charge the prevailing prices, which may not be the same as those reflected from time to time on Our website. From time to time, We may offer promotions with different features and different rates to any of our customers. These promotions, unless made to you, have no bearing on your offer or contract. The Company may change the fees for the Service or Software as we deem necessary.

6. Refunds

We understand that situations arise that require Us to refund you. We will review each case to determine whether a partial or full refund is appropriate. Whether a refund will be issued is within the sole discretion of the company.

7. Each Party's Warranties

7.1. Your Identity
You warrant that you have accurately identified yourself through your account and will maintain the accuracy of such identification; and that you are 18 years or older, or that it is a corporation or other business entity authorized to do business pursuant to applicable law.
7.2. Right to Do Business Each party warrants that it has the full right and authority to enter into, execute, and perform its obligations under this Agreement and that no pending or threatened claim or litigation known to it would have a material adverse impact on its ability to perform as required by this agreement.
7.3. Disclaimers Except for the express warranties specified in this section, the Service is provided "as is" and as available, and the Company disclaims all warranties, either express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non- infringement of intellectual property rights, to the fullest extent permitted by applicable law. Without limiting the general nature of the previous sentence,
(i) the Company has no obligation to indemnify or defend you against claims related to infringement of intellectual property rights.
(ii) The company does not warrant that the Service will perform without error or immaterial interruption.
(iii) The service will be free of viruses or other harmful components. You acknowledge and agree to assume the entire risk associated with your use of the Service and software, including any third party services or products that you use as a result of the Service or Software.

8. Limitation of Liability

In no event will the company's liability arising out of or related to this agreement exceed the aggregate of fees (including fees both paid and due) in the three month period preceding the event that gave rise to the liability, and in no event will the Company be liable for any consequential, indirect, special, incidental, or punitive damages. Further, the company is not liable or otherwise responsible for any damages resulting from your reliance on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any third party whose advertising appears on Our website or is referred by the service or software. We may introduce you to third party service providers; however, We do not assess the suitability, legality, or ability of any of these third party service providers, and you expressly waive and release the company from any and all liability that is related in any way to the third party service provider. We will not participate in any way in any dispute between you and a third party service provider company or partner driver is not liable for any damages to goods during the course of transportation. If applicable law limits the application of any part of this section, the company's liability will be limited to the maximum extent permissible.

9. Internet Problems

Our Service and Software may be subject to limitations, delays, outages, and other problems that are inherent in the use of the internet, software and other electronic communications. We are not responsible for such delays, failures, or other damages that result from such problems.

10. General

10.1. Notices
We may send notices pursuant to this Agreement to you via your e-mail address listed on your account, and such notices will be deemed received 3 days after they are sent. You may send notices pursuant to this Agreement to us at info@lotrucks.com, ENTER ADDRESS, or ENTER PHONE NUMBER, and such notices will be deemed received 3 days after they are sent.
10.2. No Waiver Neither party will be deemed to have waived any of its rights under this Agreement by lapse of time or by any statement or representation other than by explicit written waiver. No waiver of a breach of this Agreement will constitute a waiver of any prior or subsequent breach of this agreement.
10.3. Assignment & Successors Neither party may assign this agreement or its right or obligations under this agreement, except We receive the right to assign this agreement or any of our rights or obligations under this agreement without your consent to the surviving party in a merger or acquisition of the company. This agreement will be binding upon and inure to the benefit of the respective successors and assigns of the parties.
10.5. Severability This agreement will be enforced to the fullest extent permitted by applicable law. If for any reason any provision of this agreement is held to be invalid or unenforceable to any extent, then (a) the provision will be interpreted, construed, or reformed to the extent reasonably required to render the provision valid, enforceable, and consistent with the original intent underlying such provision; (b) the provision will remain in effect to the extent that it is not invalid or unenforceable; and (c) the invalidity or unenforceability of the provision will not affect any other portion of this agreement.
10.6. Entire Agreement This agreement sets forth the entire agreement of the parties and supersedes all prior or contemporaneous writings, negotiations, and discussions with respect to the subject matter hereof. Neither party has relied upon any such prior or contemporaneous communications.
If you have any questions or concerns regarding any of the terms of this Terms of Use, please feel free to contact us at info@lotrucks.com. Lot Logistics Pvt Ltd. This Privacy Policy applies to all products, services, and websites (the "Services") offered by LOTrucks.com, a Lot Logistics Pvt Ltd company (the "Provider"). We value our customers for their trust on us and understand that your privacy is very important and we take it seriously. Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at info@lotrucks.com

11. Personal Information

11.1. In order to use the Services as a customer, you will need to create a personal profile, which includes entering your full name, residential address, email address & phone number.
11.2. In order to use the Services as a driver, you will need to create a driver profile, which includes entering your full name, phone number, for verification we may need any one of the following voter ID, Adhar card or PAN card. Photocopies of license, vehicle registration certificate, vehicle insurance, the Driver's bank account name, bank account number are must.
11.3. Both customers and drivers will create a personal user name and personalized password in order to access the individual's own personal profile on LOTrucks.com, the LOTrucks mobile application, or any other LOTrucks platforms.
11.4. NOTE: We encrypt and store all of your personal information, except credit card information, on our secure servers. Credit card information will be stored on separate secure servers that are maintained by a third-party credit card processor.

12. Personal Information from Minors

We do not offer our services to, or target, persons under the age of 18. In compliance with the Children's Online Privacy Protection Act, we will remove any information we receive from people we believe to be under the age of 18 from our database and cancel the corresponding accounts.

13. Provider's Use of Personal Information

We use your personal information to create your account, to communicate with you about the services, to offer you additional products and services, and to bill you. We also use that information to the extent necessary to enforce our Terms of Use and to prevent imminent harm to persons or property.

14. Cookies

We use "cookies" to collect certain information from all users, including website visitors who do not use or purchase anything through our Website. A cookie is a string of data that our system sends to your computer and then uses to identify your computer when you return to our Website. Cookies give us usage data, e.g. how often you visit, where you go at the site, and what you do. We use this information to better engage with our customers and enhance our customers' experience using our Services.

15. Sharing Personal Information

15.1. We protect all of your information against unauthorized access or release.
15.2. We reserve the right to disclose your personal information as required by law and when we believe disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on us; or to protect our rights and the rights of our customers; or to enforce or apply our Terms of Use or other policies or user agreements.
15.3. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

16. Security of Personal Information

16.1. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of customer data.We do internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to the systems where we store personal information. In addition, we restrict access to personal information to our employees, contractors and agents who need to know certain information in order to process it on our behalf. These individuals are bound by strict confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
16.2. When you purchase additional applications from Provider, your personal information and credit card or debit card information is processed, stored, and kept secure by third-party credit card processing service that we use.
16.3. In the event that personal information is compromised as a result of a breach of security, we will promptly notify you that your personal information may have been compromised via email, written or hard copy, by posting a notice on our website, or as otherwise required by applicable law.

17. Third Party Advertisers and Linked Sites

17.1. We may make third party applications, including add-ons to our services, that are available for you to use. The information we collect when you enable a third party application is processed under this Privacy Policy. Information collected outside of Provider's website by a third party application provider is governed by the third party's privacy policies.
17.2. Our website may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked websites and provide these links solely for the convenience and information of our customers. The privacy policies of these sites may differ from our Privacy Policy, so you should always review the privacy statement of each linked website that you visit.

18. User Access to Personal Information

18.1. We provide you with full access to the personal information that you provided in order to allow you to update or delete your personal information.
18.2. If your personal information changes, or if you no longer desire to use the Services, you may correct, update, request deletion, or deactivate your account by making changes on your personal profile page. We will respond to your access request in no more than 15 days.
18.3. As long as your account is active, we will retain your information for the purpose of providing you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at info@lotrucks.com

19. Opt Outs

19.1. You can always choose not to provide information, although failure to provide information may prevent or inhibit your use of the Services and affect our ability to adequately respond to your requests.
19.2. If you do not want to receive e-mail or other mail from us, please adjust your account settings.

20. Conditions of Use, Notices, and Revisions

By using our Services, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. We reserve the right to modify or amend this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you here, by e-mail, or by means of a notice on our website so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our Privacy Policy will affect only the information we collect after the effective date of the change. If you have any questions or concerns regarding any of the terms of this Privacy Policy, please feel free to contact us at info@lotrucks.com Lot Logistics Pvt Ltd. If you have any questions or concerns regarding any of the terms of this Privacy Policy, please feel free to contact us at info@lotrucks.com a Lot Logistics Pvt Ltd Company.